TOC Ability is a collaborative innovation initiative to enhance accessibility to rail services. Organisations across the academic, private and public sectors, are assisting in the development of an intelligent accessibility hub that will exchange real-time information between passengers, Train Operating Companies (TOCs) and service providers’ systems.
TOC Ability is being co-designed by an ‘accessibly panel’, made up of individuals with a range of disabilities, ensuring an improved door-to-door travel experience for all passengers is central to delivery of an efficient nationwide rail network.
The TOC Ability hub will also enable the GB rail industry to embrace international governance standards for data protection, including compliance with the EU’s General Data Protection Regulation Act in respect of sharing sensitive personal data.
Testing during 2018 between London Underground and Arriva UK trains is hoped to demonstrate how TOC Ability will break down boundaries between rail operators and disabled passengers, advancing the UK rail networks’ overall accessibility.
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